Taylor Swift’s Eras Tour concerts have a viral effect, and her recent show in Madrid was no exception when she paused the performance to assist a fan in need.

During her second concert in Spain on Thursday, May 30, Swift was performing “Betty” when she noticed an attendee requiring help. Swift momentarily stopped singing and playing the guitar to alert security, saying “Ayuda por favor” in Spanish — “please help” in English — while pointing towards the crowd. She then resumed the show.

While the specific reason for the fan’s need for assistance remains unclear, high temperatures caused numerous concert-goers to require medics throughout the evening.

Social media quickly praised Swift for her attentiveness during the performance, highlighting her dedication to her fans.”She is an absolutely wonderful human being,” one user wrote via X (formerly known as Twitter). “She loves us and we love her back,” another said.

A third fan wrote, “I’m so impressed with how she can perform flawlessly while still keeping an eye on the fans. She really cares and is so on top of everything.”

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This isn’t the first time Swift has shown concern for her fans. In Lisbon, she used the same phrase during “Champagne Problems.” “Ayuda por favor. Help them please,” she urged on Friday, May 24.

She also expressed concern in Sweden a week earlier after noticing concertgoers waving flashlights. “When you guys are holding a bunch of flashlights up in a group does that mean people need help? Say yes if it means [that],” Swift asked the crowd. “OK, if I see that again I’m gonna try to put it out.”

Most notably, during a major heat wave in Brazil, Swift asked security guards to distribute water bottles to fans during the concert. The extreme heat tragically led to the death of a fan after her November show.

“I can’t believe I’m writing these words but it is with a shattered heart that I say we lost a fan earlier tonight before my show,” Swift wrote in an Instagram Story statement. “I can’t even tell you how devastated I am by this. There’s very little info